Refund policy
Keepitsealdz Return and Refund Policy
Last Updated: March 16th 2026
Thank you for shopping with KeepitSealdz! We strive to provide you with top-quality products and excellent customer service. Your satisfaction is our priority, and we want you to feel confident in your purchases. Please carefully review our Return and Refund Policy.
---
- Returns
All sales are final. We do not accept returns under any circumstances.
We encourage customers to review their orders carefully before completing a purchase. If you have any questions about a product, feel free to contact us BEFORE ordering.
---
2. Refunds
Refunds are only issued IN RARE CASES WHERE AN ERROR OCCURED ON OUR SEND, such as :
-Wrong item sent
-Damaged item (PROOF REQUIRED)
We need you to contact us within 7 days of delivery if we’re to settle for a resolution.
---
3. Shipping Costs
Return shipping costs are the responsibility of the customer unless the return is due to an error on our part (e.g., wrong item sent). In such cases, we will provide a prepaid shipping label for your return.
---
4. Cancellations
If you wish to cancel an order, please contact us within **24 hours** of placing your order. Once your order has been shipped, we will be unable to process the cancellation.
---
5. Shipping Protection Claims
If you purchased Shipping Protection at checkout and your package is lost, stolen, or arrives damaged, please contact us through our Contact Us page within 7 days of the delivery date or expected delivery window.
To process a claim, we may request:
-
Order number
-
Description of the issue
-
Photos of the package and contents (if damaged)
Once the claim has been reviewed and approved, KeepitSealdz may offer one of the following solutions:
-
Replacement of the item (if available)
-
Store credit
-
Refund
If Shipping Protection was not selected at checkout, KeepitSealdz cannot guarantee refunds or replacements for packages that are lost, stolen, or damaged during transit.
---
6. Contact Us
If you have any questions or concerns regarding our Return and Refund Policy, please don’t hesitate to reach out. We are here to assist you and ensure your shopping experience with Keepitsealdz is a positive one.
---
7. Changes to the Policy
Keepitsealdz reserves the right to modify or update this Return and Refund Policy at any time without prior notice. Any changes will be posted on our website, and it is your responsibility to review this policy periodically.
---
By shopping with Keepitsealdz, you agree to abide by the terms and conditions outlined in this Return and Refund Policy.
Thank you for choosing KeepitSealdz for your sealed product needs!